Sandisk secure access failure reading the filesystems file (err=2)

USB Flash Drives Phone Drive
1

hi, new member here, i would like to ask if there’s any possibility of recovering my files that is having a

"sandisk secure access failure reading the filesystems file (err=2) "

i hope someone would help me, thank u so much

2

@Bushido

Have you checked our knowledge base articles?
(Get Support for Your SSDs and Flash Products | Sandisk)

Try this one

Have you opened a Support Case?
If not, contact SanDisk Technical Support for assistance.
(Contact Support | Sandisk)

1 Like
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My bad, i haven’t checked other articles related to my problem.

But thankfully your recommendation is worth trying. I’ll give an update later.

Thank you so much Sir.

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Update: Sir, your recommendation works well, I can now access the vault.

Thank you so much Sir

1 Like
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Reinstall SanDisk SecureAccess and ensure you are using the FAT32/NTFS file system.