I plugged my Sandisk Sanso into my netbook visa USB and the device is recognized and it also says that it is working properly but when I look on my desktop the Sanso clip hard drive icon doesn’t even appear? Why is this? I’ve already tried installing the device and it didn’t work? I don’t know why it wouldn’t work if it says that it is working properly. I just bought it about a week ago, so it is brand new. Can anyone please help me?
Set the device to MSC mode, you may not have latest WMP installed needed for MTP to work. Default is MTP or AUTO so you need to chnage under settings.
As I reread your posts, there’s a conflict as to whether the issue is with the netbook or the desktop.
In either case, the issue may be with Windows XP. Out of the box, Windows XP shipped with Windows Media Player 9 , which does not support MTP. To update, you can click on Help> Check For Updates in Windows Media Player, or install the MTP Porting Kit available from Microsoft.
The Clip, if in MTP mode, won’t be seen on one of your computers, if the computer does not support MTP.
If one mode still does not work, you can reinstall the Sansa using the Device Manager.
Bob :smileyvery-happy:
