I just updated my Sandisk Private Access software for my SanDisk Extreme PRO USB 3.1 flash drive , and now when I enter my Private Access vault, it keeps freezing and showing the circular loading icon. I am using this on a Mac that is also up-to-date. Does anyone know how to fix this? Thanks!
Hi @gaverick88,
Kindly refer to the article SanDisk SecureAccess: Add Files and Folders to Private Vault :
https://support-en.wd.com/app/answers/detailweb/a_id/41118
Please contact the SD Technical Support team for best assistance and troubleshooting:https://kb.sandisk.com/app/ask
