Sandisk mp3 player malfunction?

http://www.amazon.com/gp/product/B005FVNH04/ref=pd_lpo_k2_dp_sr_1?pf_rd_p=486539851&pf_rd_s=lpo-top-stripe-1&pf_rd_t=201&pf_rd_i=B001JIDEXW&pf_rd_m=ATVPDKIKX0DER&pf_rd_r=0D9YB9X28BGG4EKCQXK7

this is the mp3 player that I have. I noticed that I cant go to the main menu on my device, all I see is the first song I have on the device and to change songs I have to press the left and right arrow keys. I cant og back, cant go to artists, voice, radio , nothing. all I see on my device is the name of my first song on the device, and im allowed ot switch songs wih arrow keys thats it. if i click on the back buton, it just takes me back to the first song i have. it wont let me go to menu or anywhere, just switching songs with the arrow keys.

Have you tried pressing the Home button (upper left of the keypad)? That is the purpose of this button; to take you back to the Main menu with 1 button press.

You might want to read through the User’s Manual to familiarize yourself with how this device works. Granted it’s not the most clear and consise manula ever written and there are points that are missing, but it will give you the basics.

Answered in your duplicate post in the Clip Zip board.

http://forums.sandisk.com/t5/Sansa-Clip-Zip/Sandisk-mp3-player-malfunction/m-p/286624/highlight/true#M3732

There’s no need to post the same question 3 different times in different boards.

Ask the same question, get the same answer.