Sandisk Extreme Portable Pro suddenly not accessible in Windows 10

Legacy SanDisk Products Extreme Pro Internal SSD
1

One of my Sandisk Extreme Portable Pro’s I use for backing up Photo’s and Video’s suddenly is not accessible anymore. It is being detected by Windows as an USB CD drive and a SCSI drive in the device manager.
In Explorer it sometimes shows up as a USB (F:) drive and sometimes as a CD drive (E:). In both cases refreshing every second. When I try to access any of them I get the message: “please put disk in drive F:” (or E:). All other (similar) drives work as they should.

I’ve tried:

  • Different cables
  • Different USB ports
  • Different Computers
  • Removing all related

Cheers,
Martijn

1 Like
2

Hi @M_W,

Please refer to the article Windows Or macOS Cannot Find My Drive (Drive is not detected by host system):
https://kb.sandisk.com/app/answersweb/detailweb/a_id/8167

If further assistance is needed, please open a case with our support team at the following:
https://kb.sandisk.com/app/ask

3

I’m facing the same issue, can someone please HELP.

Sandisk Extreme Portable V2 (SDSSDE61) / 1TB

4

Is anyone at SanDisk or anything going to help with this issue since I have my lifes work on my drive yet i can no longer open any files as it shows up in Fdrive and CD DRIVE

5

I’m still not able to use my SDD, never knew Sandisk is that bad quality that suddenly all the data will be corrupted.

Never buy Sandisk product, learnt it the hard way.

6

Yup, that is my take out as well. I will never buy another Sandisk product again and will never recommend one. Selling a failing product is one thing but not giving support to get your data back is another. I have accepted that I lost video’s and photo’s and use now different methods to back up.