I think I found a very serious issue with SanDisk dashboard. I have a 3rd party NVMe drive as my boot drive and a WD Blue NVMe drive as a secondary. Recently I experienced some issues with the WD drive and decided to install SanDisk dashboard to see if a firmware update will fix it. As soon as I start the dashboard I get a Windows BSOD (critical process died), and on reboot the primary SSD shows as completely erased. After restoring from backups I tried again and the exact same thing happened.
Just wanted to share this frankly ridiculous issue…
That definitely sounds like a serious problem, and thanks for sharing it. SanDisk Dashboard should never be wiping out a non-WD boot drive, but from what you’re describing, it looks like there’s a nasty conflict when the software is installed alongside a third-party NVMe as the system drive. The fact that you can reproduce it and it nukes your primary SSD is a huge red flag. I’d stay away from running Dashboard in that setup until WD/SanDisk addresses it, and in the meantime, make sure you’ve got backups before testing anything. Honestly, this is the kind of issue worth reporting directly to WD support so they can investigate and patch it.
If you intend to use your primary boot drive (a third-party hard drive) again, do not write any new data to it; instead, please temporarily disconnect it from the motherboard. Boot your computer using a spare SATA/NVMe drive or a temporary Windows installation USB drive.
