SanDisk Connect drive not playing video

My iPhone 11 pro was updated this week to ios14. I can no longer play .mp4 from my SanDisk Connect Thumbdrive. The sound plays, but the video just has the loading emblem going around. Never loads.


I have exactly the same problem

We need a solution from SanDisk.

Same here. Looks like apps hasn’t been updated in a few years.
Please hope patch with newer version