Rhapsody To Go - Unable to see Playlist Songs from Rhapsody

I have two Sanza Fuse MP3s, both authorized with Rhapsody To Go.  From one, when I am connected to Rhapsody and click on a playlist, I am not able to see Playlist subscription songs.  I see the Playlist, but they look empty in he right hand Rhapsody window.     On the other Fuse, I see all songs on each Playlist, just fine.    BTW, the fuse works fine in local mode.  I can see and play all playlists and songs.  

Is this a setting problem or a defective Fuse?   I am using the same computer to connect both MP3s.  Both Fuses have the same firmware v01.01.11a.