refresh database

hello, my sansa rhapsody when turned on displays t: refresh database, it goes on until an eight part of the horizontal bar then stops…the PC does not recognizes it but the battery gets recharged. I tried to press and hold down the central bottom for a long while with either it on or off but nothing…any suggestion?



Usually slow or freezing database refreshes are caused by an ID3 tag that the player is enocuntering that it cannot read. Have you added any files recently that could be causing this?

As far as charging but not ‘connecting’, you might try a different cord. There are separate pins/wires for data connection and power. One or more may be broken.

Check the FAQ below, this is actually a frequent scenario.