Problemss with large files and folders

I have a sandisk secure access 2.0 with a large amount of data.

LARGE FOLDERS AND FILES cannot be copied back to my PC.

If I try to copy off the sandisk to my PC with a LARGE FOLDER - it fails.

No error message.

IF I go into the large folder and do the smaller subfolders it works.

IN fact the folders do not have to be that large.

I have tried this on 2 64 bit PC’s windows 32 and windows 64.

:smiley:   Hi Jhighton,

Dear member of SanDisk Community, welcome.

Well, if the “large file size”, is less than 4 GB, please:

Contact with SanDisk Technical Support:

If the “large file size”, is greater than or equal to 4 GB, implies that the problem, is that the pendrive has FAT32 format.


Regards, Alfred.                                                                (Google translated)

:smiley:   Hi Jhighton,

Dear member of SanDisk Community, welcome.

What I would do in this case, because it seems that something is wrong, is following:

1-   Make a backup, to your PC, urgent, slowly extracting the contents of My Vault.

2-  Then, in another Pendrive, start again with the new version of SecureAccess.

3-   Please, see this link, which may help you in something:


Regards, Alfred.                                                                          (Google translated)


Thats unfortunatelly true that there is a limitation of the files you can transfer into and out of the vault at the same time. I tested about 200 files at once and all the time the transfer fails without an error message. So i would suggest to try up to 100 files at once in order to copy them without an issue.