I’m new to Secure Access (SA), but here are at least 4 problems I see, all within the first 2 days of use:
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there is no indication of real progress in uploading or downloading files; it just keeps saying wait for progress (or something like that). In Explorer, files are shown as soon as they’re loaded into the new folder. The first time I used SA, the progress circle kept going, literally for hours, as I tried to upload about 3.5 Gb from another flash drive, and only at the end did I find all the files listed in the vault, all with 0 Kb behind the names! There had been NO uploading of data to the vault, save the file titles. What a waste of time!
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While files are down/uploaded, you can do nothing with the Secure Access window. You can’t move it, you can’t change its size–nothing.
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You can’t sort the files by name, date or size (like in Explorer), despite the tabs that hint it might be possible. (This problem’s been mentioned before on this forum.)
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The “offer” for the 2 Gb online memory doesn’t let you choose “NO, I don’t want it!” And the advertisement is there, on your screen PERMANENTLY, whenever you access Secure Access. Isn’t it illegal for us not to have a choice whether or not to accept the “offer”? This is really annoying.
Whoever designed/engineered this software did NOT make it user-friendly. Despite my having previously purchased many SanDisks (my flash drive brand of choice, until now), on the basis of my experience with SA, I doubt I’d be able to recommend SanDisk to any of my friends.