After taking my sansa 4gb clip through security at the airport, it suddenly started malfunctioning. When I plug it into the usb port on my windows XP computer, rather than lighting up and charging, and also being recognized by the PC, it goes completely black and non-responsive. It doesn’t even charge. When I unplug either the mp3 side of the usb or the PC side of the usb, the sansa powers on.
-resetting it by holding the reset/power button up for > 15 seconds.
resetting it by SETTINGS->reset all
formatting it by SETTINGS->format
setting the usb mode to both MTP and MSC, powering down, and locking it.
- plugging it into different computers
- changing out usb cables
Any ideas on how to fix it?