Overwrite files? - Destination already exists

I’ll plug in the IXpand into my iPhone and it’ll bring up the app. I choose the photos that I want copied to the flash drive, and it’ll take a few minutes for anything to happen. Finally a message will appear that says OVERWRITE FILES? Destination already exists.

I’ll have a few options to choose from like copy both - overwrite files - cancel

I don’t know which one to choose. I’ve just been choosing keep both, and haven’t had any noticeable issues copying photos over to my flash drive. Just trying to see what is the “both” that I’m keeping and what all of the options do.

Hi @Murfsgeve25 ,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: