Numeric string in front of Artist and/or Album name

MP3 players Sansa Clip | Clip+
1

I synced my device using WMP (latest version), and when viewing the Folders on my Clip+, I have found the some of the names of the artists, and some albums have a numeric string in front of the name of the artist or album.  When I view the Clip+ folders through Windows Explorer, I do not see the numeric string.

Any idea why some of the artist name/album names have this numeric string, and how to get rid of it?

Thanks,

Eric

2

To prevent it, set the USB mode on the player to MSC.

3

Thanks, I will try converting to MSC mode and see if that is the issue.

Can you tell me why the numeric string is appended to the name of only some Artists/Titles when in MTP mode?

Thanks again,

Eric

4

I think it’s meant to somehow aid in indexing files and folders, but I’m not certain.

5

This doesn’t solve the problem when using the external uSD card though. I’ve find the solution for this problem.

We want to use MTP mode because this is the only mode that allows drag and drop to the external uSD card in the Sansa. In MSP mode the Sansa appears as mapped drive in Windows explorer, but the external uSD card does not show up.

I found the problem by looking at the folders that it had corrupted the folder name for. I noticed that it only seemed to be th elonger ones. After a few experiments I have found that the maximum folder name length is 28 characters. If it is any longer than this then the Sansa will prefix the name with an 8 digit hexadecimal string followed by a hyphen followed by the next few characters of the folder name.

The problem only happens when dragging folders onto the external uSD card, not for the internal FLASH of the Sansa.

I tried renaming the folders to shorter names on the Sansa drive in-situ (via Windows Explorer) but that didn’t work.

First you must delete all the folders that this has happened to on the Sansa. Next rename these folders on your Windows PC so they have a maximum of 28 characters. I chopped off the end and placed a ‘-’ at the end to indicate they had been shortened.

For example, a folder called “Jesus and Mary Chain - Psychocandy” was renamed to “Jesus & Mary Chain - Psycho-”

Next drag these shorter folders over to the “external uSD card” folder of the Sansa. Note that the “corruption” of the folder names doesn’t occur when the folders are dragged over, but when the Sansa does the “Refreshing your media” process when you disconnect it. Luckily the filenames within folders are not affected.

That should solve your problem!

I don’t know if this is a bug in the Sansa, or a consequence of MTP mode. I suspect the former since dragging to the internal memory works fine, and the corruption only occurs AFTER the dragging operation.

Good luck!

6

“We want to use MTP mode because this is the only mode that allows drag and drop to the external uSD card in the Sansa. In MSP mode the Sansa appears as mapped drive in Windows explorer, but the external uSD card does not show up.”

 In MSC mode the card in the player shows up as a completely separate external drive with its own drive letter when when connected to the pc.

7

Not in WinXP on my computer it doesn’t!

cheers,

paul

8

Try switching the player back to MTP mode, and connect the player to the pc. Use the pc to delete the mtp files on the card. Disconnect the player, set the usb mode on the player to msc, and connect it to the pc again.

Having mtp files on a card in the player can cause many problems.