Simply put - my Clip+ gives me the “No song” error when I have music on the external memory card.
My old Clip+ had many issues, so I got another. The SDHC card I used in the old one (Gskill 32gb micro SDHC) worked perfectly, and is the same one I’m using with the new Clip+.
(I don’t know if it’s worth mentioning, but the old one has “Sansa” on the front and the new one has “SanDisk” on it. Maybe slightly different models?)
I updated the firmware on the new one with no issues.
The device is set to MSC mode. It recognizes the SDHC card in the info menu (and properly updates the available space). All of the files I’ve been using are properly and fully tagged with ID3 tags, and they are all MP3s.
The same exact files work perfectly fine when I play them from the internal memory.
I tried deleting the files on the SDHC card (using my computer), and re-copying them to the MUSIC folder, with no luck. No matter what I do, I keep getting “No song” when trying to play or search for files that are on the card.
Files continue to work fine when the external card is used with my old Clip+, and I am able to use it in other devices, so it’s not the card itself.
I have tried the solutions listed on this page, and that didn’t fix it.
I’m not sure what else to do, and I really don’t want to be out $85.