I don’t think you should be feeling dumb at all!
I had the same issue when my new Clip+ arrived yesterday. There are NO instructions to remove the display cover, and the way it’s designed with the black background, blue headphones, the word “music” and even a 3/4 charged yellow battery icon, how would a new user know it even is a display cover? When I plugged my Clip+ in to charge, the cover lit up, and was scrolling as the battery charged. No indication that I was looking at a cover over the screen at all. I had to search this forum for the solution when I couldn’t access the menu. This was after I’d already searched to see why my battery wouldn’t fully charge. Turns out that I was looking at a picture of a battery icon!
I think this is a poor design for a cover. It could be clear so the display could be seen underneath, and left permanently in place if the user chooses to. But either way, the instructions (both the quick start and the users manual) should explain that the display cover is there, and instruct you to remove it prior to using the Clip+. Tapeworm says it’s not the first time its come up, and a search shows that to be true. It should be addressed in the manuals, first thing.
There’s too many posts about the user feeling foolish, but the cover is not intuitive at all. If the manuals can’t be edited, then include a sticker in the package instructing the new user to remove the display cover!
On a more positive note, I really like the forum, since I’ve had to access it three times within a few hours of my Clip+ arriving. Once for the battery icon, once for the display cover, and once for reassurance that I wouldn’t break the Clip+ headphone jack by fully inserting the headphones.
Without this forum, my Clip+ would have been headed back to Amazon by now. Thanks!