New Rhapsody Software NOT downloading.....HELP!

My sister and I got the sansa m240’s for Christmas 10 months ago.

Rhapsody recently changed the software and if you want to continue using it, you must download that verison.

For some odd reason, that verison won’t download.

Is this going to be permanent?

How can I get Rhapsody back up and running??

PLEASE HELP!

~birdie~

Ok, I contacted Rhapsody and they said that my problem was because we didn’t have Windows Media Player 11.

So, I ended up downloading that.

But the new verision of Rhapsody STILL won’t load!

Please help!

~birdie~

have you tried a firmware update?  reformatting the player as well.  See if you can transfer non licensed music.