Need a support

I purchased the extreme portable ssd 2TB today. The pamphlet that came with it directs you to two sites, one for installation instructions and one to check for firmware upgrades. Neither of those sites exist and I can find no comparable links on the site. They more than happily will sell it to me but I see no evidence of any true support. Its too late for the chat and there is no chat on the weekends. Some support. Am I missing something? omegle

Hi @kelsey27,

The Dashboard helps users maintain peak performance of both SanDisk and WD SSDs in Windows® operating systems with a user-friendly graphical interface for the user. The Dashboard includes tools for analysis of the disk (including the disk model, capacity, firmware version, and SMART attributes) and firmware updates

Please refer to the below link to download Dashboard:
https://kb.sandisk.com/app/answers/detail/a_id/15108

For more information please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask/

EaseUS Data Recovery software can recover lost or deleted data from SanDisk SSDs, providing a reliable solution for accidental data loss. SanDisk Extreme SSD Failure: Tips to Prevent from Further Damage