My WD Passport 0748 (1T) portable drive cannot be accessed by computer.
It is connected through USB and the driver is up to date.
I am using Windows 10
I can see it from computer’s Device manager. It shows WD My Passport 0748 USB Device.
The Device status shows “The device is working properly.”
But the Volume shows
Status: Not Initiated
Partition style: Not Applicable
Capacity 0 MB
Unallocated space: 0 MB
Reserved space: 0 MB
In fact, the Passport has over 600 MB data in it.
at the Safe remove USB function, the device is shown at the Safe Eject device at the lower right corner of the computer.
I tried it on a desk top and a laptop computer, the symptoms are the same.
Please help.
Yuan