my sansa fuze froze and its not working at all

when i turn it on it says ''refreshing data"…then it takes me back to the menu and it freezes on the music option this is getting me so irritated i already deleted all my songs through my pc and its still not working it does charge, but it doesnt do anything after all


You may have to do a reset of the fuze.


‘Freezing’ or ‘hanging’ usually indicates either A.) One or more corrupted files, or B.) Information that your player cannot decypher in the ID3 tag of the file (Strange/foreign characters & crap in the Comments field or wrong format tag)

For (A) run ChkDsk.

For (B) download & use MP3Tag to edit the tags and/or change format to ID3v2.3 ISO 8859-1.