My pc detect my ixpand but not show the size

I connect my ixpand in my laptop and celphone , this is detected ,but dont show the size of the device ,this device is showed “dísable”.

Hi @Gustavo18_06,

Connect drive in PC and Manually update the firmware of ixpand drive with the help of windows PC with provided link :iXpand Mini Firmware Update Tool for PC

Please follow the link to format the iXpand drive with help of PC: Formatting a memory card, flash drive or device using a PC

Warning:- Formatting will erase all data on the device. Back up all your data before proceeding.