start up

tryed to install ixpand 128gb device, plugged in device and after downloading app all it does is buffer

Wow, what a disappointment! Bought the 16g ixpand flash drive yesterday and I loaded several pictures and next day it is not even recognized in my iPhone or iPad and all have the latest update. I have an email in to customer service but after visiting this forum seems there are lots of several folks disappointed with this useless product. Got a few folks here wanting to buy this product but after seeing what happened with mine already they are holding off. No idea what is going on here but this product ■■■■■ and cost me losing several pics!