Hi,
I’ve tried searching the forums for an answer to my specific problem to no avail. I just built a new computer using this motherboard as base:
http://www.gigabyte.com/products/product-page.aspx?pid=4305#dl
The case has 2 USB3 ports on front. When I plug in my portable USB3 passport drive, the following 3 things happen:
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The wireless mouse that is plugged in the next USB slot starts behaving poorly or not working at all.
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Computer detected the drive only once and driver install failed.
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If I leave the drive plugged in when I restart, the computer will freeze during startup. As soon as I remove the drive, it starts booting back up.
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I don’t see the drive in my computer.
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I don’t see the drive in disc management.
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No exclamation points in device manager, however, I do see “disk drive” show up when I plug it in. However, the mouse stops working shortly thereafter.
I can use a USB thumb drive in that same socket with no issues. Only this hard drive seems to be causing problems.
I installed/uninstalled/reinstalled the USB3 drivers on the website linked above.
I tried the hard drive on a Windows 8 machine (mine is Windows 7). Wasn’t recognized either.
I tried it on a Mac and it was recognized immediately.
