I used my passport for a few monthes now it’s not detected by my pc.
When I connect the device to the pc it doesn’t play sound (that usb connection recognized)
The light on the device is on.
The device doesn’t show up in “my computer”
The drive doesn’t show up in “Disk Management”
I checked for the sollutions you gave in simillar posts previously and this what you write:
You should try some basic troubleshooting:
1- Disconnect the drive from the computer and restart the computer.
2- If the computer is a desktop, connect it on the back USB port (directly to the PC, not through a hub).
3- Make sure you hear the connection sound windows makes when recognizes a USB device.
4- Go to "Disk Management” to verify if the drive shows up there.
If the drive shows up in disk management but it is not seen on Computer, then it means the partition is corrupted and you will have to format it in order to use it again. Please note that formatting the drive will delete all data stored on it.
It doesn’t help. Do you have other sollution?
