my fuze takes 5 minutes to turn on and it refreshs everytiem it turns on

my fuze takes 5 minutes to turn on and it refreshs everytiem it turns on,and when i plug it in the computer it says unknown and that it has no music or anything on it;

i dont know what the hell to do; i have to reset if iwant it to turn off faster and i cant even download any new music to it; HELPPP D:

try updating the firmware to the latest and see if that helps