Hi… Iam a photographer… After the shoot I insert the memory card to the system using card reader… but the card isn’t detecting… only the name of the card is visible…(Like- removable disk)… but it not opening… no card size is also showing… what should I do?
Hi @NaveenKumar
Please refer to the following article for further troubleshooting steps:
Title: Resolve External Drive Not Detected by Windows or macOS Guided Assist
Link: Resolve USB Flash and External Drive Not Detected by Windows or macOS Guided Assist
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
The SD card file system is not supported by the phone . SD card has a file system error or contains bad sectors. SD card driver is outdated. SD card is damaged or corrupted. 
If your SD card is not being recognized by your phone, it may be in an unsupported file format or damaged . Try using a new SD card instead. Try force restarting your device. Restarting may resolve the issue of your device not recognizing your SD card
Hi @NaveenKumar ,
It seems the memory card may be corrupted or the card reader is malfunctioning. First, try a different card reader or system. If the issue persists, use data recovery software or format the card if data isn’t crucial. Check Western Digital’s troubleshooting guide here: https://support.wdc.com for more help.
