Issue with SanDisk SD Card

Legacy SanDisk Products Extreme Pro Internal SSD
1

‘Issue with SanDisk SD card’ notification popping up. Is there any way to recover data?

2

Hi @Laney31027,

Please contact the SD Technical Support team for the best assistance and troubleshooting:
https://kb.sandisk.com/app/ask

4

Continuing to use the card may overwrite the lost or corrupted data. Plz remove it from the device safely. Then, inspect the card for visible signs of damage. If damaged, it may need professional repair or data recovery services.

If the card is recognized but has errors, you can try to repair it using built-in tools:

  • On Windows: Open Command Prompt and run chkdsk /f .
  • On macOS: Use Disk Utility to run First Aid on the SD card.

You can try using reliable data recovery software to retrieve your files. Some popular options include:

  • Recuva (Windows)
  • Tenorshare 4DDiG (Windows/macOS)
  • Disk Drill (Windows/macOS)
  • TestDisk&PhotoRec (Windows)

These tools scan the card for recoverable files and help restore them

5

Hi @Laney31027,

Please remove the card from your device and do not use it further to prevent overwriting any recoverable data.

If the card isn’t physically damaged and is still being recognized by your computer, there are a few steps you can try:

  1. Run a repair tool:

    • On Windows, you can use Command Prompt: chkdsk [drive letter]: /f

    • On Mac, open Disk Utility and run the First Aid feature for the SD card.

  2. Data recovery tools:
    If the repair doesn’t work, you can try recovery software to scan the card for lost or corrupted files. Some tools worth exploring include Stellar Data Recovery for SD cards, Recuva or PhotoRec. These tools usually have trial versions you can use to check if your files are recoverable before committing to anything.

If the card isn’t being recognized at all or is physically damaged, reaching out to professional data recovery services might be your best option.