media converter not converting

Okay so I have a fuze + and when I try to add videos via sansa media converter it freezes on zero percent for a long time and then when it gives me the report and the report says

FINISHED: 0

UNFINISHED: 10

Failed Reason(s):

I dont know why it wont give me a reason. Tried using vlc but didn’t work. By the way the file format is .avi

The Sansa Media Converter has always been problematic, even with the older video-capable Sansa players.

You’re supposed to be able to use any video conversion software successfully with the Fuze+. But you might try Video4fuze, actually written for the older model by a member here some time ago. It should work OK on this one too.  :wink: