m250 not recognizable by XP

I connected my m250 MP3 player to my computer but it doesnt recognize the usb device.

Searching on this forum and found this link:

http://www.sandisk.com/Retail/Default.aspx?CatID=1304

but only get a 404 - component not found error.

Does anyone have any idea?

What do you see on your MP3 player screen when you connect it on your computer? We can also change the mode of you device by going to the settings and under settings kindly select USB mode and choose MSC and then try to reconnect  it to your computer.

Hope this works. :wink: