Ixpand Windows error


The USB side of my IXpand is not recognized in Windows 11. This error message appear:

[D:](file:///D:/) is not accessible.
The directory name isinvalid.

You need to format the disk in drive D: before you can use it.

The volume does not contain a recognized file system.

Please make sure that all required file system drivers are loaded and that the file system is not corrupted.

The lightning side is working in my iPhone, but I can’t backup my files. Because it is 30+ GB.

How can I backup my data?

Please let me know.

Regards Zaz

Hi @Zar234,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: