IXpand flash drive luxe is not being detected by iPad Pro Gen 5

USB Flash Drives All other USB Flash Drives
1

IXpand flash drive luxe is not being detected by iPad Pro Gen 5 need help please.

2

Hi @Mario1,

Connect drive in PC and Manually update the firmware of ixpand drive with the help of windows PC with provided link : iXpand USB 2.0 / iXpand USB 3.0 / Mini / Go / Flip Not Detected

In order to resolve the issue, which you are facing, please refer the following instructions mentioned below and let us know if the issue is now resolved.

Title: Formatting a drive using a system

For Windows: Formatting SanDisk Dual Drive and iXpand products in FAT32 format using third-party Windows applications
For Mac: Formatting on a Mac computer

For more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask

3

I found that a USB drive plugged in to my notebook didn’t appear when I had my phone plugged into the USB port next to it. Moving it to a USB port on the other side of the notebook solved the problem, with the phone left plugged in.