usb iXpand luxe

my iXpand Luxe usb stopped recognizing it, my iphone and my ipad for more than three months their last update is 16.5.1, I formatted the usb in fat 32 I have not been able to install the files for the flash drive again, thank you if you help solve the problem thanks

Hi @huero,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: