I see why people buy ipods. I bought the ZipClip because of good reviews and a good price. It said it worked on XP OS’s, but I have a few hours and several service emails and chats to SanDisk, and I STILL CAN’T DOWNLOAD ONE SIMPLE SONG (that I bought from iTunes). My PC wasn’t recognizing the ZipClip, and the instructions didn’t help much. It said nothing about running the Installer; their mini-CD includes both the Installer and some Rapsody program that you finally find out that you have to buy.
When, with the help of the chat line, I finally got the PC to recognize the ZipClip, they said to follow the instructions to download a song. I got both the iTunes song list AND the Sansa folders on My Computer, on the screen. But when I selected a song and tried to drag it over, it doesn’t show up. The instructions say it only works for MP3?) format, and it doesn’t tell on the iTunes ‘About’ what kind of file the songs are recorded in.
I want to download songs, albums, and an occasional book in MP3 format. If it takes me this many hours to download one song, will I ever be able to use this device without a lot of frustration.