Installation readycache software problem

Internal SSD All Other Internal SSD
1

Hello,

I installed the ssd readycache and I tried to install the software, but I have a problem.

The software shows a message error because it doesn’t find the ssd drive, and I must install it.

The drive appears in the drive manager.

I tried to change the SATA port, but it doesn’t work

Could you help me please?

Thanks in advance

2

the SSD needs to be unpartitioned, the software will partition the SSD itself. if your drive is unpartitioned can you post screen shots of the error as well as the disk managment window? 

install the sandisk SSD tool kit and see if it sees the SSD. if so post the SMART attributes. 

also post your computer hardware specs. 

3

How can I delete the new partition?

I installed the SSD toolkit and it saw the SSD, and the firmware was updated

When I come home I write the others points you tell to me

Thanks

4

in disk managment just right click the partition and select delete volume. 

5

Hi, i have the same problem that the software doesn´t recognice the SSD drive. I can see the drive in windows and i have tried to delete partition.

6

what is the disk configuration of the PC where you are trying to use the expresscache software. also if you can post screen shots of the disk management and device manager windows that will be helpful as well. 

7

Hi i have 2 X 1 TB in raid 1. It worked for a while then all died and when i tried to reinstall this happened.

https://dl.dropbox.com/u/5707657/Sk%C3%A4rmklipp.PNG

https://dl.dropbox.com/u/5707657/Sk%C3%A4rmklipp1.PNG

brgds

Leif

8

smart status

https://dl.dropbox.com/u/5707657/smart.CSV

9

what SATA driver are you using? if you are using intel RST 11.6 they changed how the drive ID is displayed and expresscache does not see it as a readycache device. if this is the case you will need to roll back to intel RST 11.2

10

I think i use this version, checking when back home. 11.2.0.1006

11

https://dl.dropbox.com/u/5707657/Sk%C3%A4rmklipp3.PNG

It was 11.6. i will try to downgrade and report progress.

When will the software support this change?

brgds

Leif

12

Hi, works alright with version 11.2.

it takes long time before i can load the program expresscache and when it eventually loads i can´t see the anything on the screen for cachemeory.

brgds

Leif

13

Hello,
This affects the Intel RST 11.6 drivers!

If Intel develops new drivers, this is not to fill the servers. They are there to be used.
When is a version of Sandisk SSD supporting ReadyCache Drivers
When is a version that supports Windows 8?
Thank you for the answer

14

Hello,

the problem persist in my pc, here it is my pc info
disk manager
http://i50.tinypic.com/24d5103.png
device manager
http://i47.tinypic.com/2a6tg9l.png
smart
https://docs.google.com/open?id=0B9FkbQ8DcXzxNk9iaU1YcWdNOUk

15

Mine still doesn’t work on either 11.1/.2/.6 drivers. Albeit, the connection is SATA II and part of my laptop set up.

PLEASE HELP ME. The laptop actually recognized the drive once and let the ReadyCache software install. After a reboot though, the Drive went back to being recognized as the “Sandisk Milpitas SSD” instead of the serial number. In Intel SRT, refreshing the devices will cause the SD ReadyCache to be forgotten and removed until the next reboot. 

Granted, my SD ReadyCache is mounted in my Optical Disk Drive Caddy and connected via SATAII while I boot from my 640gb HDD. I’m stuck right now.

16

I’m having the same issue.  One thing to note, on device manager this is listed as SCSII instead of “SanDisk SDSSDRC032G ATA Device”.  Also, everyone on this thread seems to have this identified differently in device manager than what the FAQ states it should be in the troubleshooting section: 

    Check Disk drives from Device Manager to see if you can find “SanDisk SDSSDRC032G ATA Device” – http://forums.sandisk.com/t5/SanDisk-ReadyCache-SSD/SanDisk-ReadyCache-SSD-FAQ/td-p/283310

Could this be not working because of an old motherboard which treats SATA as SCSII or something other than ATA?

17

@cartersfarm wrote:

I’m having the same issue.  One thing to note, on device manager this is listed as SCSII instead of “SanDisk SDSSDRC032G ATA Device”.  Also, everyone on this thread seems to have this identified differently in device manager than what the FAQ states it should be in the troubleshooting section: 

 

    Check Disk drives from Device Manager to see if you can find “SanDisk SDSSDRC032G ATA Device” – http://forums.sandisk.com/t5/SanDisk-ReadyCache-SSD/SanDisk-ReadyCache-SSD-FAQ/td-p/283310

 

Could this be not working because of an old motherboard which treats SATA as SCSII or something other than ATA?

if you have the Intel RST 11.6 sata driver it changes the way the drive is identified and removes the 032G from the identifier. This prevents EC from installing. You will need to roll back to Intel RST 11.2. This is suppose to be fixed in the next EC software update. We have not seen a date for release. 

18

@pokiworms wrote:

Mine still doesn’t work on either 11.1/.2/.6 drivers. Albeit, the connection is SATA II and part of my laptop set up.

 

PLEASE HELP ME. The laptop actually recognized the drive once and let the ReadyCache software install. After a reboot though, the Drive went back to being recognized as the “Sandisk Milpitas SSD” instead of the serial number. In Intel SRT, refreshing the devices will cause the SD ReadyCache to be forgotten and removed until the next reboot. 

 

Granted, my SD ReadyCache is mounted in my Optical Disk Drive Caddy and connected via SATAII while I boot from my 640gb HDD. I’m stuck right now.

this is probably due to the bay you have the RC drive connected. What driver is being used? If you notice the box says for desktop computers. You may not be able to make this work with your configuration. 

19

Unfortunately my motherboard is AMD and uses a non-Intel SATA controller (thus the SCSII designation for anything plugged into my SATA ports)…  I’m currently using the drive w/ Win7 ReadyBoost and will have to wait to see if this ever works as advertised… :frowning:

20

can you post a screen shot of device manager under disk drives so we can see how the RC SSD is identified? Currently if it is not identified as SDSSDRC032G it will not be seen as a RC device. 

Also we will need to know what SATA driver you are using.