Installation CD

The installation cd won’t run, tried auto, run, open.exe, nothing. Is the software avaialble online?

theres no software on the CD that you dont need. but you can get wahtever you want (sansa media converter) from the sandisk website.


You do not need software or special drivers to use the Sansa Connect.  You need a computer running XP or Vista, and an up to date copy of Windows Media Palyer 11.  WMP11 includes the MTP driver, which communicates with the Connect.  From WMP, you can transfer music on your computer to the Connect, rip CD music to your computer, and organize your library.  If you decide to sign up for subscription music services from Yahoo you’ll need to download (free) a copy of Yahoo Music Jukebox from the Yahoo music site.

The Sansa Media Converter is a useful tool for transferring videos.  Get it here:

I just received a Sansa Connect for Christmas and the box did not even contain a disk. The Connect had vinyl on the screen referring me to a disk so I have not tried connecting it to my computer yet. Good to know that I do not need the missing disk.

The new Connect packaging did not include the CD since it was out of date.

Below are the links to the resources and applications useful to Sansa Connect owners.

The new User Manual, FAQs and utilities are posted at

The FAQs are very insightful and can jump start your experience with the Sansa Connect.

The Yahoo! Music Jukebox application and manuals can be downloaded at