I only see the icon and that's all !!!!

SanDisk MP3 players All other MP3 players
1

Hi, my recent Sansa Clip Zip was on charge (the icon was there…) i removed it from charche and the icon still here, i press any button still only the icon here, i can do nothing to make it work again !! what’s happen ??

Thank’s

2

Reset it by pressing the power button for 20-30 seconds. Then it should start up normally.

3

I just try, and i have the message not enough free space for music DB, i connect it to my pc and i lost all songs only one is still here… and he still say not enough free space for music  !

4

Read this . . . particularly Solution #2:

http://kb.sandisk.com/app/answers/detail/a_id/848/kw/not%20enough%20space%20for%20music%20db

5

I don’t have the option to format the way they say look

http://imageshack.us/photo/my-images/706/snag0000e.jpg/

but i have it here

http://imageshack.us/photo/my-images/32/snag0004k.jpg/

i do that ? , note i have 2 sansa icon there, one called sansaclipz and one calle disque amovible(removable disk)  L, i choose which one ?

6

Yes, format the Sansaclipz. That’s the player. The other drive is the memory card slot. This appears whether there’s a card inserted or not.

Note formatting will erase all content you have put on the player, so you will have to transfer everything (music files, etc.) back to it afterwards.

7

That work thank’s :wink:

8

Can you believe that i just have same problem with the new Sansa Clip Zip Amazon send me again !!!

BTW few years ago i had same problem with Sansa CLip read here http://forums.sandisk.com/t5/Sansa-Clip-Zip/My-Sansa-Clip-Zip-don-t-work-anymore/td-p/277162

9

Ok after a nigh a charge it work again? i think there is a problem with battery who Stop totally without any message on Sansa product…

10

Whenever I get a new Sandisk player, before I add any songs on it, I format it via the player’s menu. I think at times the sample music  that comes on the player may be corrupted.

11

@jk98 wrote:

Whenever I get a new Sandisk player, before I add any songs on it, I format it via the player’s menu. I think at times the sample music  that comes on the player may be corrupted.

I seriously doubt that, but formatting is a quick and painless way of removing all the samples if you don’t want them.