I made a biggg mistake.

So I think I made an oopsie… I have a dinosaur Sansa e280. I love it to death, but it demands me to run Chdsk and format is every so often or else it refuses to play music. The last time I formatted it I had my PC do a slow format. It worked for awhile but about halfway through it told me that the device was uplugged; it was not. I restarted the formatting but it kept giving me the same error. So now when I open WMP 11 it does not show that my device is connected, and when I open My Computer it does not show the player. However, it does give me Drive (E) and Drive (F) - I have never seen Drive (F) before, this is new since my formatting accident - but when I try to open one of the Drives it tells me that the drive is not connected. My Sansa used to be Drive (E). Also, when I turn on the Sansa, it tell me “Not enough space for music DB. Please free 6 MB.” Odd, because the player is completely empty. So I know that I have corrupted a file somewhere. Help?

By the way, I am running Windows 7 Home Premium. 

E is the internal memory, F is the SD slot.  If F is blank its probably because you don’t have an SD card inserted.

The not enough memory error probably means that the internal file system is corrupt, which makes sense since its half formated half not formated.  You can try instructing the player to format itself from recovery mode:

http://www.rockbox.org/wiki/SansaE200Unbrick#Recovery_Mode

Note:  you must not use the windows format tool in recovery mode, only use the directions on that page and nothing else

Thank you so much for the swift responce! I will write back as soon as I have tried what you have suggested. I love this thing and my little heart went *break* when I saw what I had done. LOL.

Alright, I am confused already… “you copy an original firmware .mi4 file (if you don’t have one try here) to the device and disconnect it” What does this mean to me? Also, “Enter recovery mode again and after copying the.mi4 file, create a file named sansa.fmt on the device.” What does this mean to me as well? 

bumpitybump?

@xcftw wrote:

Alright, I am confused already… “you copy an original firmware .mi4 file (if you don’t have one try here) to the device and disconnect it” What does this mean to me?

It means (if you’ve done it right) you’ve manually re-installed the firmware.

@xcftw wrote:

Also, “Enter recovery mode again and after copying the.mi4 file, create a file named sansa.fmt on the device.” What does this mean to me as well? 

The sansa.fmt file tells the player to format itself when disconnected from the computer.

If you’re having to re-format and run ChkDsk so often, there’s something wrong with some of your music files. You should take a hard look at them (and their ID3 tags) before putting them on the player again. By formatting and re-installing firmware, you are treating only the symptoms, not the cause.

You don’t understand - I do not know what to do with the instructions the website is giving me. How do I create the file to format it? How do I copy the .mi4 file? It must not have done it itself, because when I unplugged it from the PC, nothing spectaculiar happened. 

@xcftw wrote:

You don’t understand - I do not know what to do with the instructions the website is giving me. How do I create the file to format it? How do I copy the .mi4 file? It must not have done it itself, because when I unplugged it from the PC, nothing spectaculiar happened. 

.mi4 files are firmware updates.  You can download them from these forums.  How you create a new file depends on your operating system.  On Windows you can do so by right clicking and choosing “New > text file” and then renaming it.  

I created the new file titled “sansa.fmt” and when I restarted my device, nothing new happened. 

That probably means you did something wrong.

Thank you for your tremendous amount of help. It now poses the question: How do I do it correctly?

step 1: enter recovery mode: move “hold” to orange position, press rec+menu until it says “welcome to recovery mode”.

step 2: connect your sansa to the computer with the usb cable. a new drive should appear on “my computer”. do not make any changes to this drive if it is not stated dricetly.

step3: download the correct files from here for v1 player

or here for v2 player

or here for rhapsody

and unzip.

step 4: open notepad. without writing anything, save file as sansa.fmt. note: make sure you save as “all files” sansa.fmt so it won’t be sansa.fmt.txt

step 5: copy 3 files (and only them) to the 16 mb drive: sansa.fmt, pp5022.mi4, and BL_SD_boardSupportSD.rom

now you can disconnect, and the sansa will format itself and install new firmware.

hope this helps.

@xcftw wrote:

Thank you for your tremendous amount of help. It now poses the question: How do I do it correctly?

You’re going to have to give us some details.  We can’t read your mind to figure out what you did wrong.  Explain your steps.

 

@hazir wrote:

 

now you can disconnect, and the sansa will format itself and install new firmware.

hope this helps.

There is no recovery mode for a V2 player, they’re not based on pp5022 chip.  Anyone with recovery mode who copies that firmware to their player will completely destroy it.  This is why you really shouldn’t try to rewrite those instructions.  They’re written by people who figured them out through (expensive) trial and error.  Adding things now is just going to break people’s mp3 players . . .

Saratoga, here are my steps:

  1. Plugged my MP3 player in –> recovery mode ( turn on lock/hold key, hold down record, hit power button)

  2. Then my MP3 player’s screen told me it was in recovery mode; my PC asked if I wanted to open the 16 MB drive - I said Yes.

  3. This is where I get confused… I do not know what copying the .mi4 files mean. Do I do that? Does the MP3 player do it on it’s own? Where do I find the files? Once I have the files, what do I do with them?

  4. I then unplugged just to see what would happen - nothing new happened. 

  5. I then put it back in recovery mode and plugged it in, went into the 16 MB drive.

  6. I created a text file named sansa.fmt, saved, then disconnected. 

Nothing new happened. 

Obviously I am missing steps… but I do not understand the instructions on http://www.rockbox.org/wiki/SansaE200Unbrick#Recovery_Mode

I have some computer knowledge, but there is a lot of knowledge that I lack. If you do not mind, would you break it down even more so for me? 

Thank you. 

Explain what you did and maybe someone can help you.

What do you mean, “explain what I did…”? Which part? I just explained what I did after you gave me the link to show me how to fix it. The link that I followed was in your first post, I believe. 

“I created the new file titled “sansa.fmt” and when I restarted my device, nothing new happened. ”

How did you create the file?  Where did you copy it?  When you rebooted what happened?  

Since doing the wrong thing here will destroy your mp3 player I’d think you’d want to be quite careful in explaining your steps so that someone doesn’t tell you to do the wrong thing . . .

what version of sansa do you have? there is a version.txt file on the 16mb disk. if you dont know, open it and paste the contents here.

you should then download the files suitable for your version of the player.

and when you connect the player to your computer, you should COPY the files to the 16mb disk, and only then disconnect the player.

hope it helps.

Thank you! I will reply as soon as I try what you’ve said. I used my sister’s MP3 player today… I  miss mine )))):

Version Info: Product Rev.: PP5022AF-05.51-S301-02.24-S301.02.24A-DBase Code: 05.51-S301-02.24-S301.02.24A-DODM Ver.: S301-02.24-S301.02.24A-DOEM Ver.: S301.02.24A-DBuild Type: -DBuild Date: 2007.12.24Build Number: (Build 32.10)                                                                                                                                                                                                                                        

So, it says: Version  01.02.24A

On the back it says model: e280R… Rapsody then?