I just got a sansa clip+ and need help!

I just bought my new sansa clip plus today and I think I have set it to another language and I can not do anything with it. I can’t understand anything to be able to factory reset or to set the language, please help. Thank you.

Download the latest firmware and manually install it on the player. This will let you reset the language.

http://forums.sandisk.com/t5/Sansa-Clip-Sansa-Clip/Sansa-Clip-Firmware-Update-01-02-18/td-p/280756

Or just follow the directions in this SanDisk KnowledgeBase article on the subject; no firmware update required. :smiley: