I can't load videos on my fuze

I looked on my instruction manual and it says to click the meia converter when it pops up but it never pops up. I’m a newbie

Go to the SMC board (http://forums.sandisk.com/sansa/board?board.id=smc) and dowload the software.

Plug in your Fuze.

Open SMC.

Open the file of the video you want to convert.

Click on the Convert button and wait.

Read the posts on the boards or search “video” or “movie” if you need more help.