I can't hear any of my mp3 files, but I can hear the radio (when set to radio)

SanDisk MP3 players Sansa® Clip | Sansa® Clip+
1

Hi,

Until recently I’ve had no problem hearing the mp3 files I play on my Clip. Now, however, I don’t hear anything. Another thing that has changed is that there are now 2 numbers separated by a slash (e.g., 03/24) at the top of the little screen whenever I try to play an mp3. I can hear the radio when I set the Clip to radio, so it’s not an issue with my earbuds… Can anyone help?  Thanks!

2

I’m sure it’s not the issue, but:  when you play the MP3s, the player is playing and is not in pause, right?  (Click the top click 1x to switch modes.)

3

Correct–it is not in pause.