I cannot convert videos on the Sansa View: Media Converter Error!!

 I cannot get the Media converter program to operate for videos. When I start to process conversion, I get an error message: Sansa Media Converter.exe has stopped working.

I am running windows vista on a new computer. Any suggestions!!!

Was this the SMC downloaded from the Sandisk website? Version 4.220?
Also have you tried uninstalling it and reinstalling?

Yes this was downloaded from the website

I have uninstalled and reinstalled twice.

Hmm, it might be an issue with SMC and Vista although I haven’t heard of this yet. Try using the Any Video Converter. You can find it through my sig, and details in the View forum, I have a sticky for it that explains it.