I am unable to add new folders from my iPhone

Ixpand Charger and Drives Ixpand™ Wireless Charger Sync
1

My previous pictures continue to show when I try to add new folder.

2

Hi @Davesda1

Have you checked our knowledge base articles?
(Get Support for Your SSDs and Flash Products | SanDisk)

Try this one.

Have you opened a Support Case?
If not, contact SanDisk Technical Support for assistance.
(Contact Support | SanDisk)