I keep my albums in folders, which I hadn’t realized were read-only when I put them on my Sansa Express. Now when I try to delete the folders, my computer tells me first that they’re read-only, then it tells me that the storage is write-protected. “Please remove the write-protection and try again.” I can delete the mp3’s in the folders, but not the folders.
When I right click on them, go to properties, it won’t let me change the read-only attribute. I’m running Windows XP and not very knowledgable about computers. How do I get rid of the folders? I read a mention of formatting the device. How do I do that?