Here it is in a nutshell. The Fuze understands avi and DivX very well. The problem is that the video must be properly packaged for the Fuze’'s processor to handle the video. The video must be of the correct size and frame rate, and the audio stream needs to be mp3.
Guess what! The Sansa Media Converter can do this, usually in one step. If it has issues, there are three alternative methods available that Sansa users have figured out, and are sharing here, so no worries!
First and foremost, let’s try the basic methods. The Sansa Media Converter, versions 4.236 and 4.256, will both work with the Fuze and e200 series players. The latest official version is ONLY available by first installing the Sansa Updater- yes, Updater, not Media Converter. This is a necessary step to keep the legal teams happy. Trust me, I understand. Look at the hoops that our European friends have to jump through (volume lilitations) to comply with the law.
Why the hurdles? Simple, video and audio compression codecs involve a virtual minefield of royalties and other legal niceties. The Sansa Media Converter is provided free of charge (included in the package), but the number of copies must be tracked to comply with agreements, naturally. SanDisk could give you a “golden ticket”, or a license key with each device, but this method has been decided upon for now, as it requires a valid Sansa to be plugged in, whick verifies you’re a customer.
Download the Sansa Updater here. (Note, after you’re done, you can uninstall the Updater via the Programs > SanDisk > Updater > Uninstall selection.) Install the Updater, then plug in your Fuze.
The Fuze shouid state “connected” on its display. If there’s an update available for your device (if it has an earlier firmware), the updater should open automatically. If it does not, go to Start > Programs > SanDisk > Sansa Updater and open the Updater.
It will search for updates for a few moments, then you’ll get a series of choices. Check the box next to the Sansa Media Converter, our raison d’etre for today, and I’d recommend the handy User Guide as well, as it’s a great reference (Programs > SanDisk > User Guide).
The Sansa Media Converter application should then download to your computer. Remember, Internet Explorer may have pop-ups blocked, so keep an eye out for the warning tab, and temporarily allow pop-ups.
Let me know if you are successful, and then we can venture into the alternative methods (all of them also work).