Can someone help!
I’m a new user. I tried to cut and paste an excel file into My vault but all I see now is .db file, .dll, file, and I don’t know how to retrieve my file back. (and I did not keep a copy of this file…)
Does anyone know?
Can someone help!
I’m a new user. I tried to cut and paste an excel file into My vault but all I see now is .db file, .dll, file, and I don’t know how to retrieve my file back. (and I did not keep a copy of this file…)
Does anyone know?
Have you tried opening the vault and looking inside?
Also try to remove secure access on the flash drive.
http://kb.sandisk.com/app/answers/detail/a_id/5854/~/removing-secureaccess-on-a-flash-drive
Good luck.
kuerten wrote:
Also try to remove secure access on the flash drive.
Why?
“Also try to remove secure access on the flash drive.”
Of course if the file you want/need is in the SecureAccess vault and you delete the vault’s files you can kiss your file good bye.