Hi, I was extremly satisfied with my SanDisk Sansa Express purchase at the beginning. But then i thought about updating the firmware and after waiting one hour of the update i gave up and disconnected my Sansa Express. After that it has never worked again. When trying to start the Sansa Express it shows the SanDisk logo and then turns off, And when i connect it to the computer it says that it’s detected my Sansa but when it asks which software i wanna use to synchronize i use Media Player 10 and it opens WP10 but after a while it says “Didn’t detect any portable device” or something similar.
After that i tried to follow a guide that i read here, That said i would need to put in the Sansa Express while holding (-) volume down button, Which i did and it loaded. But now i’m trying to install the new firmware again and it starts and says “Warning: Do not disconnect your device” but it doesn’t advance anything on the bar below the text and i’ve soon waited for one hour again.
So is there any way to just wipe the whole MP3 Player and just install the firmware successfully?
I’m a Windows XP SP2 User, Have a Sansa Express 1gb memory. with no additional memorycards yet.
Thanks in Advance