g-raid shuttle 4 unable to setup - please help

No where can I find any info/manual/etc. on how to setup my SANDISK G-RAID SHUTTLE 4 using the installed G-RAID SOFTWARE UTILITY. I would like to change the RAID 5 (pre-installed) configuration to RAID 10.

The Wizard section of the program is all ghosted out and there is a message that states that there are No Physical drives available to configure.

Why is there no step by step manual with this utility?

Please help!

Hi @sundovepro,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: