I’m new here . . . and new to the MP3 experience. I just bought a Fuze 8 GB about a week ago. I took it home, unpacked it, connected to my computer, let it charge, then loaded music – about 7 GB. Tried to play an album I haven’t heard in a while, and the player skipped through showing the title and 1/12, then the next title and 2/12, etc. When it hit 12/12, it went back to 1/12 and kept going. HOWEVER, some other albums play properly. I tried updating the firmware. Update was successful, but the problem persisted.
I contacted Sansa support. Following their recommendations, I re-formatted the player. I then reloaded one of the problem albums and it continued to be a problem. Another album played 1 song, then flipped through the rest, came back to the one that played and played it, etc. I emailed support again, but it’s only been a couple hours.
Interesting enough, my wife has a c200. Certain albums that do not work on the Fuze work on her player.
I’m using XP Home with SP3 and Media Player 11. I’ve checked the options on WMP to make sure the “copy protect” box is not checked.
Any suggestions? Should I be using something other that WMP? I tried the “drag and drop” system too, and still had problems.
I bought a Sansa 2 GB as a present for a friend, and loaded some music there. Checked it a little while ago after having problems with my player and found the same think there some music plays, some does not. Do I still want to give this as a present or not? Will my friend have problems?
I’m at a loss right now. I’m computer literate enough, but no way near an expert. I saw another thread on “tags” and had no idea what was being talked about.
Thanks for any help you all can provide.