Found a Clip Zip

Hi all. I found a Sansa Clip Zip at my local Goodwill and it was new in box. Everything was sealed and when I got home to charge it for at least 30 minutes, it won’t turn on. I googled every solution I could from holding down the power and menu button, holding down the menu button while connecting it to the PC, and etc. I only managed to “format” the mp3 player when used as a storage device, but it won’t turn on. Is there any other solution that someone could give me to get it up and running?

Hi @Gamn,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for the best assistance and troubleshooting: