I, too, bought a Sansa Clip+ at Best Buy last evening (9/1), and installed the Firmware Updater from Sandisk’s web site. Now every time I connect the player I’m automatically notified that an update is available, I tell it to go ahead, it downloads something, claims it installed it into the player, I shut down the player, but when I turn it back on it’s still the old version of the firmware (01.01.05).
I’ve owned the older 2GB Sansa Clip for > a year and been happy with it. Can’t say the same for the Clip+. The packaging is diabolical, the device wouldn’t be recognized by my computer until I located a fine-print instruction to manually change the setting to “MSC”, the web sites you’re referred to in the sheet don’t exist. I’ve wasted hours on this thing.